When the AC stops cooling or the furnace goes quiet, the problem does not wait for a convenient time. Homeowners in New Albany deal with the same thing everyone in this region does: a climate that puts real demand on heating equipment in winter and real demand on cooling equipment through a long, humid summer. Seward Heating and Cooling Systems handles both sides of that, for residential properties, rental units, and commercial spaces throughout the city. Whether the system is limping along or has stopped entirely, call and we will take care of it.
Landlords managing rental properties in New Albany know how quickly a comfort complaint from a tenant turns into an urgent call. We handle those situations the same way we handle any other: a phone call, a few questions about what the system is doing, and a scheduled visit. Same-day HVAC service is available, and we take calls every day from 8:00 AM to 8:00 PM. Call (502) 826-9787 to get started.
A heat pump that is not heating in winter or not cooling in summer is a system that needs attention before the next extreme weather day arrives. Defrost faults are a common cause of heating problems in this region's winters: when the defrost cycle fails, ice builds up on the outdoor unit and the system loses its ability to transfer heat. We diagnose defrost faults, refrigerant issues, reversing valve failures, and the other problems that show up in heat pumps serving a four-season climate. The HVAC work done properly, start to finish, means the repair addresses the actual fault rather than masking it.
An AC that runs continuously without lowering the temperature is one of the more frustrating problems a homeowner can face, because the system sounds like it is working. The cause is usually a refrigerant issue, a dirty or damaged evaporator coil, a condenser or compressor problem, or an airflow restriction somewhere in the system. We diagnose the specific fault, explain what we found, and give you a price before any repair begins. Evaporator coil cleaning and condenser service are part of that diagnostic scope.
Older homes in New Albany often have spaces that the original ductwork never properly reached: a finished basement, an addition, a sunroom, or a room that has always run too hot or too cold regardless of what the central system does. A mini-split installation gives that space independent temperature control without the cost and disruption of running new ductwork through finished walls. We handle ductless installation for both heating and cooling applications, and we size the system to the space rather than guessing.
When one part of a home is comfortable and another is not, the problem is usually in the ductwork, the system's sizing, or the way airflow is balanced across the building. Leaking ducts lose conditioned air before it reaches the rooms it is supposed to serve. An oversized or undersized system cycles in ways that leave some areas underserved. Zoning and comfort-control systems can address this where the ductwork layout supports it. We trace the cause before recommending a fix, because the right answer depends on what the system is actually doing.
When a furnace and AC are both aging, replacing them together often makes more sense than repairing one and leaving the other to fail a season later. A full system replacement covers the heating equipment, the cooling equipment, and the air handler, matched and installed as a unit. This is also the point where a switch from a gas furnace to a heat pump is worth discussing, because the installation cost is similar and the long-term operating picture changes. We explain both options and give you a clear price for each before anything is committed.
Some homes in New Albany were built or converted without central cooling, relying on window units or nothing at all. Installing central air involves adding a condenser, connecting it to an air handler, and running refrigerant lines and ductwork through the home. Where existing ductwork is already in place from a forced-air heating system, the installation is more straightforward. Where it is not, we assess what the home's layout supports and explain the options. Give us a call and we'll get the comfort back.
This area runs every kind of furnace, AC, and heat pump, and not every repair sticks the first time. If a system was worked on recently and the same problem has come back, or if the fix addressed one symptom and a different one appeared shortly after, that is a call we take. We come in, look at what was done, and diagnose from the current state of the system rather than from assumptions about what the previous repair covered.
We also take calls from homeowners and property managers who want a second opinion before committing to a major repair or a full replacement. If somebody has told you the system needs to be replaced and you are not sure, call us. We will assess the equipment honestly and tell you what we find. Code-compliant HVAC work on every job means we are not going to recommend more than the situation calls for.
The technician who works on your home runs this area every week. That matters when the job involves picking up where someone else left off, because familiarity with what is common in this area's housing stock shapes how a diagnosis actually goes.
The most urgent calls are the ones where there is no heating or no cooling at all. A furnace that will not ignite, an AC that trips its breaker and will not restart, a heat pump that has locked out: these are situations where the first step is diagnosis, not assumption. We identify the fault, explain what caused it, and give you the repair price before any work begins. Same-day HVAC service is available for these calls in New Albany and the surrounding area.
Some problems show up gradually. Energy bills climb without a clear reason. Certain rooms never reach the set temperature. The system runs longer cycles than it used to. These are signs that something has shifted inside the equipment or the ductwork, and they are worth investigating before the system fails outright. Seasonal maintenance and tune-ups are the right tool here: a thorough check of the equipment, airflow, refrigerant levels, and controls can catch a developing problem before it becomes an emergency. We take pride in the HVAC work we leave behind, and that includes the maintenance visits.
An older system that has been repaired multiple times and is still struggling is telling you something. At a certain point, continued repair costs more over time than a replacement would. We walk through the age of the equipment, the repair history, and the cost of both paths before making a recommendation. For New Albany homes weighing a furnace-and-AC replacement against a heat pump installation, we explain what each involves and what the price difference looks like. The service page carries the full breakdown of what each type of installation covers.
Booking an HVAC service call is simple. When you call, we will ask a few questions: what the system is doing or not doing, what type of equipment you have if you know it, and whether the problem affects the whole home or just part of it. If the system has a model number on the unit, that is useful but not required to get a quote started.
For a repair call, the price is confirmed after the diagnostic visit scopes the fault. For a replacement or installation, we give you a cost range on the phone and confirm the full price once we have assessed the property. You get the rate before anything is scheduled, and you decide whether to proceed. Call us and we'll walk you through your options.
Affordable rates. Flexible timing. Reliable comfort.
Same-day HVAC service is often available in New Albany, and calling earlier in the day improves the likelihood of a same-day appointment. We take calls every day from 8:00 AM to 8:00 PM, including weekends.
For emergency calls where a property has no heating or no cooling at all, we treat those with the same urgency regardless of whether it is a residential home, a rental unit, or a commercial space. A business that has to stay open, a landlord with a tenant in an uncomfortable property, a homeowner with no heat overnight: these are the situations that drive most emergency calls, and we respond to them the same day when the schedule allows.
When the appointment is confirmed, you are told what the visit covers and what the technician will be looking at. You do not need to be present for every type of call, but for a diagnostic visit it helps to have someone available who can describe what the system has been doing.
The sooner you call, the sooner your comfort is back, and understanding the price before committing is part of how that process works. A repair quote depends on what the fault turns out to be, what components need to be reached or replaced, and whether the repair is straightforward or involves a more involved disassembly of the equipment. A replacement or installation quote depends on the type and size of system, the condition of the existing ductwork, and whether additional work is needed to bring the installation up to code.
What would change a quote after the visit starts is an unexpected finding inside the equipment: a secondary fault that was not visible from the outside, or ductwork damage that only becomes apparent once the system is opened. We explain any change before proceeding, not after the work is done. Pricing is explained up front, and any question about what is covered gets a direct answer on the call.
Do not offer a free estimate, inspection, or consultation. Call (502) 826-9787 and we will tell you what the visit involves and what it costs before anything is scheduled.
We provide heating and cooling service throughout New Albany and the surrounding communities in Floyd County. That includes Clarksville, Jeffersonville, Sellersburg, Floyds Knobs, and Galena. If you are in the area and are not sure whether your address falls within our coverage, call us and we will confirm.
The coverage is the same regardless of which community you are in: the same qualified HVAC technicians, the same same-day availability, and the same process for getting a quote before anything is scheduled.
The detail lives on our guide to heating and cooling.
Not always. If the existing ductwork is in good condition and sized correctly for the new system, it can typically stay in place. If there are leaks, damage, or sizing issues that would prevent the new equipment from performing correctly, we address those as part of the installation. The technician assesses the ductwork during the site visit and explains what is needed before the work begins.
Call us as soon as you know you need to change the date. We will work with you to find an alternative that fits the schedule. The sooner you let us know, the more options are likely to be available.
A humid summer climate puts additional load on the cooling side of any HVAC system, particularly on the evaporator coil, which handles both temperature and moisture removal. Coils that are not cleaned regularly can become restricted, reducing the system's ability to cool and dehumidify at the same time. A pre-season AC tune-up is worth scheduling before the heat arrives, and a fall heating check covers the furnace or heat pump before winter demand sets in. Call (502) 826-9787 and we will walk you through what a maintenance visit covers for your specific equipment.
Yes. A diagnostic visit is how the process starts. The technician comes out, inspects the system, identifies the fault or issue, and explains what the repair or replacement would involve and what it would cost. No work is started until you have agreed to the scope and the price.
Short cycling, where the system turns on and off repeatedly without completing a full run, is most often caused by an oversized system, a dirty filter or coil restricting airflow, a faulty thermostat, or a refrigerant issue. It puts extra wear on the equipment and usually gets worse over time. A diagnostic visit identifies the cause so it can be addressed properly.
Same-day service is available for emergency calls in New Albany, and landlord calls are handled the same way as any other urgent call. Calling as early in the day as possible improves the likelihood of a same-day appointment. We take calls every day from 8:00 AM to 8:00 PM, including weekends. Call (502) 826-9787 and we will confirm what is available on the schedule and get a technician dispatched as quickly as possible.
If a component is not on hand, the technician will tell you on the visit and explain the expected timing for getting the part. We keep you informed so you know what to expect and when the repair is likely to be completed. For urgent situations, we do what we can to source parts quickly.
Ice on HVAC equipment is typically a sign of restricted airflow, a refrigerant issue, or a combination of both. It is not something to ignore or try to fix by chipping the ice away. Turn the system off and call us. Running the equipment while it is iced over can cause additional damage to the compressor.
The technician will go over what documentation comes with the job when the installation is complete. That typically includes equipment documentation from the manufacturer. Ask about documentation when you call for a quote and we will tell you what to expect for your specific installation.
Any situation where the heating or cooling system has stopped functioning entirely during weather that poses a comfort or safety risk should be treated as urgent. A furnace that will not produce heat during cold weather and an AC that will not cool during extreme heat are both calls we take seriously. Call (502) 826-9787 and we will get the situation assessed as quickly as the schedule allows.
Clear a path to the indoor equipment and the outdoor unit so the technician can move through the space without obstruction. If the air handler or furnace is in a closet, attic, or utility room, make sure that area is accessible. We will let you know if there is anything specific to prepare when the appointment is confirmed.
If the heat is out, the AC is not cooling, or you have a system that has been acting up and you want it looked at before it fails entirely, the next step is a phone call. Seward Heating and Cooling Systems handles heating and cooling repair, installation, maintenance, and emergency service for New Albany and Floyd County.
Call (502) 826-9787. Tell us what the system is doing and where the property is. We will ask a few questions, give you a price, and get something scheduled.
Check our local coverage area. We also serve nearby: Clarksville, Jeffersonville, Shively, St. Matthews, Lyndon.
We handle the full range of heating and cooling work for homes and businesses in New Albany and across Floyd County. The table below breaks down each service, what it covers, and who it fits best. If you have questions about a specific job or want to know what a service would cost for your situation, call us and we will walk you through your options.
| Service | What It Covers | When You Need It | Good to Know |
|---|---|---|---|
| Furnace & AC System Replacement |
| New Albany homeowners with older systems that have declined in efficiency or been repaired multiple times | New Albany's older housing stock means many systems are at or past their practical service life. Replacement is often the more cost-effective path when repair costs have been adding up. |
| Seasonal Maintenance & Tune-Ups |
| Any homeowner, landlord, or property manager who wants to reduce the likelihood of a mid-season breakdown | Two visits per year, one in spring and one in fall, cover both systems before each peak season and catch small issues before they become repairs. |
| Ductwork Repair & Sealing |
| Homes with uneven temperatures room to room or rising energy bills without an obvious cause | Leaking ducts lose conditioned air into attics and crawl spaces before it reaches the living area. Sealing them improves comfort and reduces equipment wear. |
| Emergency HVAC Service |
| Any situation where the heating or cooling system has stopped working and the home is becoming uncomfortable or unsafe | Emergency calls are accepted every day from 8:00 AM to 8:00 PM. Same-day service is often available depending on the schedule. |
| Indoor Air Quality & Air Filtration |
| Households dealing with dust, allergens, or humidity discomfort that a standard filter does not address | Floyd County's humid summers make air quality upgrades especially practical. A filtration system works alongside the existing HVAC equipment. |
| Full System Installation & Replacement |
| Homeowners replacing an aging or repeatedly repaired furnace and AC combination | A correctly sized system uses less energy and holds temperature more evenly. Sizing is confirmed before any equipment is ordered. |
| Heat Pump Repair & Service |
| Homes with a heat pump that is struggling in either heating or cooling season | Floyd County's climate is well suited to heat pumps. A system that loses efficiency in mild weather often has a fixable refrigerant or airflow issue. |
| Whole-Home Dehumidification & Humidity Control |
| New Albany homeowners whose home feels warmer than the thermostat reads or who have noticed moisture or air quality issues in summer | A central AC system is not always designed to fully manage Floyd County's summer humidity on its own. A whole-home dehumidifier maintains consistent indoor humidity regardless of outdoor conditions. |
| AC Repair & Service |
| Homeowners or property managers with an AC that stopped cooling or is running inefficiently | Kentucky summers put heavy demand on cooling equipment. Calling early in the season avoids the busiest repair windows. |
| Thermostat & Smart-Control Installation |
| Homeowners who want better control over comfort and energy use, or whose existing thermostat is no longer reading correctly | A smart thermostat that reduces runtime during unoccupied hours can meaningfully lower the seasonal load on heating and cooling equipment. |
| Heat Pump Installation |
| Homeowners replacing both a furnace and AC with a single system, or adding cooling to a space that currently only has heating | Modern heat pumps handle temperatures well below freezing, making them a practical year-round solution for Floyd County's climate rather than just a warm-weather option. |
| Heating & Furnace Repair |
| Any home or rental property that has lost heat or is producing inconsistent warmth | Fall is the best time to catch a developing furnace problem before cold weather turns it into an emergency call. |
Call (502) 826-9787 for a quote and we will confirm the details, explain the pricing, and get the right service scheduled for your home or property.
(502) 826-9787